CASE STUDY

GLOBAL SERVICES PROVIDER TRANSFORMATION

How a Fortune 500 services provider eliminated $76M in cybersecurity risk and defeated a $22M ransomware attack with zero losses.

$76M
Risk Eliminated
$22M
Ransom Avoided
18 MO
Transformation Time
$0
Commercial Losses

THE CHALLENGE

A services provider to Fortune 500 companies and government entities quantified its cybersecurity risk at $76 million—20% of annual revenues—with client loss potential of $80 million. Global threat actors targeted their systems daily for ransomware or data breach attacks.

The top global threat rating tool placed them among the most at-risk companies in their industry. The combined risk to revenue, reputation, and penalty losses could seriously imperil the client's business.

Financial Risk
$76M
20% of annual revenue at risk
Threat Rating
Bottom 10%
Industry threat assessment ranking
Client Exposure
$80M
Potential client loss impact

THE ENGAGEMENT

Our team implemented a GRC shield comprised of a robust framework, compliance controls aligning security measures with standards and priorities, and scheduled risk assessments.

Vulnerabilities were mitigated through advanced threat intelligence, comprehensive training programs, and a cybersecurity continuity plan designed to withstand nation-state level attacks.

Governance Framework
  • Risk-aligned security architecture
  • Policy framework mapping to industry standards
  • Executive-level governance structure
Operational Controls
  • Advanced threat intelligence integration
  • Workforce security awareness training
  • Automated monitoring and response systems
Continuous Assurance
  • Scheduled vulnerability assessments
  • Penetration testing and red team exercises
  • Real-time compliance monitoring
Business Continuity
  • Comprehensive incident response playbooks
  • Disaster recovery and backup strategies
  • Crisis communication protocols

MEASURABLE OUTCOMES

Within 18 months, the provider's external threat rating improved from bottom 10% to top 5% of their industry. The transformation was comprehensive, measurable, and positioned them to withstand the ultimate test.

Threat Rating Improvement
Bottom 10%
Top 5%
18 MO

THE TEST

A coordinated cyberattack by two of the world's largest cybercrime groups presented an unprecedented threat to this services provider. The attackers launched a relentless four-month attack, deploying ransomware intended to cripple systems, extort funds, disrupt critical operations, and open access to larger targets: the customers the provider served.

The attackers, confident that they had control over the client's data, demanded a $22 million ransom.

The attackers were wrong. This business was prepared to withstand the failed attacks. Our client paid no ransom and suffered no losses.

Attack Profile
  • Two of world's largest cybercrime groups
  • Four-month coordinated campaign
  • Sophisticated ransomware deployment
  • $22M ransom demand
Defense Results
  • Zero ransom paid
  • Zero revenue loss
  • Zero production downtime
  • Zero data loss

FINAL RESULTS

Zero Commercial Losses

No revenue, production time, or data lost during the four-month coordinated attack by two of the world's largest cybercrime groups.

Beat Risk Predictions

Defense cost totaled less than 3% of estimated risk. The $76M risk exposure was eliminated at a fraction of the predicted cost.

"

We invested in governance and it paid for itself 100x over when we faced a $22M ransom demand and walked away with zero losses. This wasn't just about avoiding a breach—it was about proving our business could withstand the most sophisticated attacks in the world.

Chad Carlson
CEO, Global Services Provider

RETURN ON INVESTMENT

$76M
Risk Eliminated
$22M
Ransom Avoided
<3%
Defense Cost vs Risk

READY TO ELIMINATE YOUR RISK?

Let's assess your current threat exposure and build a defense that can withstand nation-state level attacks.

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